1. Introduction
These Market Research Study Terms of Use (“Terms”) govern your participation in the Insurance Shoppers Study – September 2025 (“Study”) conducted by Matic Insurance Services Inc. (“Matic,” “we,” “us,” or “our”). By participating in the Study, you agree to abide by these Terms.
2. Eligibility
Participation is open only to individuals who:
- Are at least 18 years old;
- Are current or former customers of Matic, or have received a direct invitation from Matic;
- Reside in the United States;
- Complete the Study in accordance with these Terms.
Employees of Matic, and their immediate family members or household members, are not eligible for incentives.
3. Study Process and Incentive
- Eligible participants are invited to complete a brief screener survey. Completion of the screener does not guarantee selection for a follow-up interview.
- Only individuals who meet Matic’s research criteria, as determined at Matic’s sole discretion, will be invited to participate in a one-on-one interview.
- Individuals who both (a) are selected for the interview and (b) fully complete the interview will receive a $75 gift card as a thank you for their time.
- The gift card is non-transferable and may not be redeemed for cash or substituted except by Matic in its sole discretion for one of equal value.
- Limit one incentive per person and per household.
- Matic reserves the right to verify eligibility and to withhold incentives if fraudulent or abusive behavior is detected.
4. Voluntary Participation
Participation in the Study is entirely voluntary. You may decline to answer any question or withdraw at any time without penalty or forfeiture of any earned incentive, unless withdrawal occurs before interview completion.
5. Use of Information and Privacy
- Information collected during the Study will be used for research and analytics purposes to help Matic improve its products and services.
- Personal information will be processed in accordance with the Matic Insurance Services Inc. Privacy Policy.
- Your individual responses will be kept confidential; only aggregated and de-identified data may be shared outside of Matic or published. Personal information will not be sold or used for advertising unrelated to the Study.
- Matic uses a third-party survey platform to collect your responses. Matic takes reasonable steps to ensure that your data is handled securely.
6. No Offer or Recommendation
Participation in this Study, and receipt of any incentive, is not contingent upon the purchase, renewal, or inquiry of any insurance or other product or service from Matic. The Study is for research purposes only.
7. Limitation of Liability
To the fullest extent permitted by law, Matic and its agents are not responsible for lost, late, misdirected, or incomplete submissions, or for technical errors of any kind. Matic’s total liability arising from or related to your participation in the Study shall not exceed the value of the incentive described herein.
8. Modification and Termination
Matic reserves the right to modify, suspend, or terminate the Study or these Terms at any time, without notice, for any reason.
9. Disputes and Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms or the Study shall be resolved exclusively in the state or federal courts located in Franklin County, Ohio.
10. Contact
For questions regarding these Terms or your participation in the Study, please contact:
Legal Department
Matic Insurance Services Inc.
585 S Front Street #300, Columbus, Ohio 43215
Email: [email protected]