Who We Work With

Matic partners with over 20 A-rated carriers to provide the best products and pricing options for our customers.

Our Carrier Portfolio

Acuity

About

In business since 1925, Acuity is the 57th largest insurer in the nation and manages nearly $4 billion in assets. Acuity insures over 450,000 homes with over 96% in customer claims satisfaction.

Onboarding Instructions

You will receive an email from DocuSign to electronically sign your application.  Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 

Acuity has a service team dedicated to our Matic clients available for your convenience M-F from 7am-6pm CST.

Billing: 800-242-7666 ext 5511   or  Online
Claims & Policy Changes: 800-242-7666, press 2 or Online
Mailing Address: Acuity Insurance, PO Box 718, Sheboygan,  WI 53082

AonEdge (EZ Flood)

About

Onboarding Instructions

After your premium has been paid, EZ FLOOD will send you your application(s) to electronically sign via email.

Contact Information 


         
Billing:
Claims & Policy Changes:
Mailing Address:

American Family | connect (Homesite)

About

Homesite is one of the fastest-growing companies in the industry. Founded in 1997 and purchased by American Family in 2013. American Family has 30.6 Billion in assets and writes in 47 states.

Onboarding Instructions

Homesite, via American Family | Connect, does not require a signed application. If you have provided verbal authority to bind a new policy you are all set!

Contact Information 

American Family | Connect has a service team dedicated to our Matic clients available for your convenience at 833-445-0049.
         
Billing: 833-445-0049 or  Online
Claims & Policy Changes: 833-445-0049 or Online
Mailing Address: American Family Connect Insurance, PO Box 414356 Boston, MA 02241

ASI (Progressive)

About

Established in 1997, ASI has over 1.3 billion in assets and is in the top 15 largest residential home insurers in the US.  ASI writes in 41 states, and was bought by Progressive in 2015. AM Best rating of A+.

Onboarding Instructions

You will receive an email notifying you to electronically sign your application via DocuSign. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 


         
Billing:   or   Online
Claims & Policy Changes:   or   Online
Mailing Address:

Chubb

About

Chubb is the world’s largest publicly traded property and casualty insurance company, serving consumers and companies of all sizes with traditional and specialty insurance products and industry-leading claims and risk engineering services. Chubb has more than $174 billion in assets and reported $38 billion of gross premiums written in 2018. Chubb’s core operating insurance companies maintain financial strength ratings of AA from Standard & Poor’s and A++ from AM Best.

Onboarding Instructions

Contact Information 


         
Billing:   or   Online
Claims & Policy Changes:   or   Online
Mailing Address:

Foremost

About

Owned by Farmers Insurance, Foremost is consistently ranked as one of America’s top insurance carriers.  Foremost holds an AM Best A rating and scores high marks in customer service, and has been given an A rating by Demotech, Inc.

Onboarding Instructions

You will receive an email from DocuSign to electronically sign your application. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 


         
Billing:   or   Online
Claims & Policy Changes:   or   Online
Mailing Address:

Homeowners of America

About

Founded in 2005, Homeowners of America has been given an A rating by Demotech, Inc.  In 2015, HOAIC reached $100 Million in written premium and increased their state licenses to 30.

Onboarding Instructions

You will receive an email from DocuSign to electronically sign your application. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 


         
Billing:   or   Online
Claims & Policy Changes:   or   Online
Mailing Address:

Homesite (American Family | connect)

About

Homesite is one of the fastest-growing companies in the industry. Founded in 1997 and purchased by American Family in 2013. American Family has 30.6 Billion in assets and writes in 47 states.

Onboarding Instructions

Homesite, via American Family | Connect, does not require a signed application. If you have provided verbal authority to bind a new policy you are all set!

Contact Information 


         
Billing:   or   Online
Claims & Policy Changes:   or   Online
Mailing Address:

Lemonade

About

Lemonade Insurance Company is an American property and casualty insurance company headquartered in New York City offering renters and home insurance policies for homes, apartments, co-ops and condos.  Founded in 2015, Lemonade is a privately held company.

Onboarding Instructions

Once you have completed your online application and have received confirmation, there are no further steps.

Contact Information 


         
Billing:   or   Online
Claims & Policy Changes:   or   Online
Mailing Address:

National General

About

National General Insurance, formerly the GMAC Insurance Group is a Winston-Salem, North Carolina-based property and casualty insurance company. The company was founded in 1920 and offers Home, Auto, RV and motorcycle insurance.

Onboarding Instructions

If you opted into e-signature, you will receive an email from National General to electronically sign your application. Otherwise, applications will be sent from Matic via DocuSign or may be mailed. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 


         
Billing:   or   Online
Claims & Policy Changes:   or   Online
Mailing Address:

Nationwide

About

Founded in 1925, and consistently ranked as one of America’s top insurance carriers, Nationwide has 346 Billion in Assets and is AM Best A+ rated.

Onboarding Instructions

You will receive an email from DocuSign to electronically sign your application. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 


         
Billing:   or   Online
Claims & Policy Changes:   or   Online
Mailing Address:

Neptune

About

Neptune Flood Insurance is backed by one of the largest insurance markets in the world.  A major player in the U.S. for over a century, with 41% of their global premiums held by U.S. customers.  Rated A by AM Best with an issuer credit rating of A.

Onboarding Instructions

You will receive your applications to sign electronically directly from Neptune. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 


         
Billing:   or   Online
Claims & Policy Changes:   or   Online
Mailing Address:

Progressive (ASI)

About

Established in 1997, ASI has over 1.3 billion in assets and is in the top 15 largest residential home insurers in the US.  ASI writes in 41 states, and was bought by Progressive in 2015. AM Best rating of A+.

Onboarding Instructions

You will receive an email notifying you to electronically sign your application via DocuSign. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 


         
Billing:   or   Online
Claims & Policy Changes:   or   Online
Mailing Address:

Safeco

About

Established in 1923, backed by the financial strength of Liberty Mutual, Safeco has an AM Best Rating of A+.

Onboarding Instructions

You will receive your applications to sign electronically directly from Safeco. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 


         
Billing:   or   Online
Claims & Policy Changes:   or   Online
Mailing Address:

Sagesure

About

As a program manager and servicing agent, SageSure Insurance Managers works with a growing network of highly rated insurance companies to bring solid, dependable property insurance to customers across the country. Sagesure Insurance Managers includes policies underwritten by Occidental, SIC, and FNIC. SageSure Policies are backed by top-tier carrier partners and serviced by their in-house team of dedicated customer support professionals.

Onboarding Instructions

You will receive an email from DocuSign to electronically sign your application. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 


         
Billing: 877-604-4785   or   Online
Claims & Policy Changes: 800-780-8423
Mailing Address: Sagesure, License 1966149, PO Box 12999 Tallahassee, FL 32317 For questions regarding your coverages, call the Matic Client Care Team at 614-929-7736.

Security First

About

Floridians deserve a reliable, customer-focused homeowners insurance company that is committed to protecting Florida families and homes. Security First Insurance was built on a nearly 100-year history in insurance and an acute understanding of Florida’s vulnerability to natural catastrophe.

Onboarding Instructions

Contact Information 


Billing: 877-333-9992   or   Online
Claims & Policy Changes: 877-581-4862
Mailing Address: Security First Insurance, PO Box 628336 Orlando, FL 32862
For other questions regarding your coverages, call the Matic Client Care Team at 614-929-7736

State Auto

About

Established in 1921, State Auto has assets of $4.6 billion and has written $2.0 billion in premium in 33 states.  State Auto is A- rated by AM Best and has an A+ accreditation with the Better Business Bureau.

Onboarding Instructions

You will receive your applications to sign electronically directly from State Auto. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 

State Auto has a service team dedicated to our Matic clients available for your convenience at 866-364-7489, press 4.
         
Billing: 800-288-4425   or   Online
Claims & Policy Changes: 800-766-1853
Auto Glass Claims: 888-504-4527
Roadside Assistance: 844-564-5393
Mailing Address: State Auto Insurance Companies, PO Box 182738 Columbus, OH 43218

Stillwater

About

Originally founded in 2000, under a branch of the Fortune 500 company, Fidelity National Financial, was rebranded as Stillwater Insurance Group.  Stillwater has an A+ accreditation with the Better Business Bureau and a 92% satisfaction rate with Claims.

Onboarding Instructions

You will receive your applications to sign electronically directly from Stillwater or in certain instances, from Matic via DocuSign. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 

Stillwater has a service team dedicated to our Matic clients available for your convenience.
         
Billing: 844-261-1670, press 4.   Or   Online
Claims & Policy Changes: 800-220-1351
Mailing Address: Stillwater Insurance Group, PO Box 45126 Jacksonville, FL 32232

Tower Hill

About

Tower Hill is one of Florida’s largest residential property insurers, protecting Florida’s home and business owners for nearly half a century.

Onboarding Instructions

You will receive an email from DocuSign to electronically sign your application. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 

Tower Hill is available to help you manage your policy Mon-Fri 8am-6pm EST.
         
Billing: 800-342-3407 (FL only). All others, please call 888-795-7256, press 3.   or   Online
Claims & Policy Changes: 800-342-3407 (FL only). All others, please call 888-795-7256, press 2.   or   Online
Mailing Address: Tower Hill Insurance, PO Box 865001 Orlando, FL 32886

Tower Hill Specialty

About

Tower Hill Specialty is committed to providing excellent claims service and ensuring ease of use for both our strategic partners and policyholders. Their programs provide access to a market specializing in often challenging-to-place risks.

Onboarding Instructions

You will receive an email from DocuSign to electronically sign your application. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 

Tower Hill Specialty is available to help you manage your policy Mon-Fri 8am-6pm EST.
         
Billing: 800-342-3407 (FL only). All others, please call 888-795-7256, press 3.   or   Online
Claims & Policy Changes: 800-342-3407 (FL only). All others, please call 888-795-7256, press 2.   or   Online
Mailing Address: Tower Hill Insurance, PO Box 865001 Orlando, FL 32886

Travelers

About

Travelers has over 160 years in business and is a top 3 writer of personal insurance, while #1 in Homeowners. With total assets at 103 Billion, Travelers is A+ rated with both the Better Business Bureau and AM Best.

Onboarding Instructions

You will receive an email from DocuSign to electronically sign your application. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 

Travelers has a service team dedicated to our Matic clients available for your convenience at 800-842-5075.
         
Billing: 800-842-5075   or   Online
Claims & Policy Changes: 800-252-4633   or   Online
Mailing Address: Travelers Insurance, PO Box 6603070 Dallas, TX 75266

Universal

About

Universal Property & Casualty Insurance Company began in Florida in 1997 and currently provides coverage across 18 states. Our offerings include insurance for homeowners, renters, condos and landlords through our network of independent agents.

Onboarding Instructions

You will receive an email from DocuSign to electronically sign your application. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 


         
Billing: 954-958-1200   or   Online
Claims & Policy Changes: 954-958-1200, press 2.   or   Online
Mailing Address: Universal Property and Casualty Insurance Company, PO Box 14507 St Petersburg, FL 33733

United Property & Casualty (UPC)

About

An established homeowners insurance company founded in 1999 with a track record of successful operations in catastrophe exposed areas, UPC has not only survived but thrived through 21 separate hurricanes and tropical storms. Currently writing in 12 states and licensed in 18 states, UPC Insurance is Fortune® magazine’s 38th fastest-growing company in the world and A rated with AM Best. 

Onboarding Instructions

You will receive an email from DocuSign to electronically sign your application. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 

Billing: Online   or  
FL, NC, SC, MA, RI, NJ, LA, & TX (landlord): 800-295-8016
CT, GA, TX (home) customers: 844-872-7785
NY: 877-369-0304, HI: 877-596-1872
Claims & Policy Changes: 888-256-3378   or   Online
Mailing Address: UPC Insurance, PO Box 31588, Tampa FL, 33631
For other questions regarding your UPC policy, please call the Matic Client Care Team at 614-929-7736.
         

Velocity

About

Established in 2015,  rated A by AM Best, and an appetite for significant coastal exposure, Velocity Risk Underwriters occupies a unique niche.

Onboarding Instructions

You will receive an email from DocuSign to electronically sign your application. Please sign within 7 days to retain your discounts and ensure that your policy remains in effect.

Contact Information 

Billing: 844-878-7529   or   Online
Claims & Policy Changes: 844-878-2567   or   Online
Mailing Address: Velocity Risk Underwriters, PO Box 3036 Big Fork, MT 59911
For other questions regarding your Velocity policy, please call the Matic Client Care Team at 614-929-7736.